I forgot my SFRS password / user name. What can I do to access the software again?

  1. Rename the folder 'C:\ProgramData\PreSens\SFRS' in e. g. SFRS2. A new SFRS folder will be created when the software is started.

  2. Now start the software and enter a new user name and password, and you will be able to work with the software again. You might want to note down the new user name and password.

  3. In order to access previous measurement data, that was stored in the now renamed folder you can open the measurement manager (Crtl + M) in the software and IMPORT the respective .msm file from that folder.


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